Urdu - Public Notice on 1-8-2005 in Hamara Maqsad

English - Public Notice on 1-8-2005 in Times of India, Hindustan Times, Economic Times, Pioneer, Indian Express

PUBLIC NOTICE

Meter Testing/ Changing is to be carried out by Licensee’s officials only. Consumers are advised to insist for production of Identity Card and Visiting Card of the Licensee’s official heading the team before allowing them to enter the premises. Entry to premises may be refused if team is not accompanied by Licensee’s official or if such official fails to produce both the Identity Card and Visiting Card.

APPROVED PROCEDURE FOR CHANGE OF METER

• Meter change shall be carried out in the presence of Registered Consumer or current occupant of the premises.

• The meter changing team shall bring all the required material, including wires, insulation tape, nuts and bolts, etc. and consumer shall not be asked to supply any material.

• Meter changing team shall ensure that all connections to meter are properly done and there are no loose/bare wires.

• Team shall also ensure that meter and terminal box are properly sealed after installation.

• The consumer should ensure that a copy of the meter change report is handed over to him after change of meter.

• Consumer should cross check his old and new meter numbers, final reading of the old meter and the initial reading of the new meter before signing the report

• After installation of new meter, if it is observed that ‘E/L’ (Earth Leakage) LED is emitting light (indicating some leakage in the internal wiring of the consumer), the consumer shall be advised by the Licensee to get his wiring checked to remove such leakage.

 APPROVED PROCEDURE FOR METER TESTING

• The meter shall be tested for at least 1 kWh

• Optical scanner shall be used for counting of pulses/revolutions

• The testing team should carry external load of appropriate rating of 1 kW to 3 kW.

• Approximate time required for meter testing for 1 kWh is as under

Licensee’s testing kit would indicate the load used during the test.

The consumer may record the time consumed during testing while signing Meter Testing Report. The consumer may also verify all the entries made in the report before signing it.

 In case of all meter related complaints, the Licensees may be contacted at the following telephone numbers

·          BSES Rajdhani Power Limited                                    -           39999733

·          BSES Yamuna Power Limited                                     -           39999733

·          North Delhi Power Limited                                         -           55111912

This notice has been issued in public interest for the knowledge of consumers in the NCT of Delhi.

                                                Secretary, DERC

Hindi - Public Notice on 1-8-2005 in Hindustan Hindi

Punjabi - Public Notice on 1-8-2005 in Educator

Urdu - Public Notice on 1-8-2005 in Hamara Maqsad